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PROGAMS & SERVICES FOR ALL SERVICE INDUSTRIES
BOTH FOR- AND NON-PROFIT
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Employee Assistance Services
Sometimes, when an employee's productivity decreases, it is not because s/he is tired of the job or being willfully insubordinate. More often than you realize it is due to a personal issue that negatively impacts his/her ability to function effectively at work. Problems such as the beginning stages of an addiction, or a personal crisis such as domestic violence, a death in the family, or a divorce, can spill over into the workplace. But they need not be a cause for termination, particularly when you would be throwing away a great employee who, up to this point, has served you and the company well.
This service is offered as an extremely cost-effective alternative to dismissing such an employee (termination incurs the high costs of advertising, re-hiring, re-orientation, and re-training of a new employee) - because instead, your company provides timely interventions designed to get that employee back on track, and back to a higher level of productivity. Most importantly, an Employee Assistance Service promotes high levels of company loyalty and respect amongst staff - they know that their value is understood, and that when their "chips are down" the company will not abandon them.
Typically, for an intervention to show sufficient results of improved employee performance, a comprehensive assessment and an average of 6 sessions are needed
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Healthy Organizational Culture - Development & Implementation: Transitions from a Hierarchical to a Team-Based Structure This includes operationalizing a more team-based approach to decision-making for greatly improved implementation buy-in, facilitating team-development, incorporating approaches/programs that recognize staff value and reward excellence, and associated re-structuring options.
Systems Efficiencies Ordering/purchasing, internal/external information dissemination, access to telecommunications/networking professionals if needed.
Policies and Procedures Ccreation and/or re-working for greatest protection & usefulness.
Strategic & Project Planning that can Thrive Through and Change: Team Planning and Goal-Setting Including focus groups for comprehensive internal/external input, development of a clear vision & action plans; through our facilitation or assistance with yours. Follow-up and Implementation Assistance Intermittent or on-going guidance/check-ups, plan/program modification as needed
QA/Assessment: Professional Capacities/Styles Self/Other Assessments for Staff and Management (print or on-line)
QA System Design for On-going Staff Implementation Program, Process, and Outcome designs that can then be maintained as a part of your staff/managers' daily activities (Human Services only)
One-Time QA Review Comprehensive, or partial for specific processes/outcomes (Human Services Only).
Human Resources: Executive Searches
Benefits Package Research/Development
Start-up or Interim Department Management Including department revitalization or restructuring.
Employment Systems Hiring, exit interviewing, recruiting, personnel management.
Direct Client/Customer Services: Customer Satisfaction Surveys Individually developed to meet your specific target goals
Focus Groups (businesses)/Needs Assessments (non-profits) Impeccably designed to give you the breadth of information you require to offer the best service
Client Empowerment/Education/Advocacy Interventions We are proficient in both group and individual modalities for most human service specialties
Programming and Grant Procurement: (Non-profits & Medical Practices) Research/Program Grant Application Development For private or public funding.
Research/Design/Development - Best Practice Service Programs (non-profits) New initiatives, or enhancement of existing programming.
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To schedule a complimentary assessment of your operational needs and how we can help, simply complete the form at right and a B&A Associate will get back to you within on business day. In the comments section, please indicate your preferred contact method and best times to reach you.
We look forward to helping your company or organization "be the best!"
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