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Professionalism Training for Staff at All Levels
"If we did the things we were capable of, we would astound ourselves."
Thomas Edison
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Getting your Biggest Investment to their Greatest Capacity
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Scroll down to view the great number of training modules and single-session topics that B&A offers.
Remember, these can be delivered as is, or tailored to your particular company culture or industry need (additional cost applies)
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Three Sample Full Curriculum Modules:
BEST-PRACTICE MANAGEMENT TOOLS & TECHNIQUES for
NEW SUPERVISORS
Moving Successfully from Direct Service to Supervisor (learning & avoiding new manager pit-falls)
Getting Organized (time/task management techniques)
Appropriate Communication Between Organizational Levels
Supervision that Motivates (listening skill development included)
Cross-Cultural Awareness (in an ever smaller world)
Team-building for Buy-in
Professional Writing Skills
TRANSFORMING STAFF AT ALL LEVELS into LEADERS
(for greater company buy-in and significantly increased productivity)
Understanding how Professional Leadership helps Eveyone's Bottom-line
Identifying Personal Leadership Barriers/Skills and How to Remove/Build Them
Becoming an Effective Communicator (listening skills included)
Working Collaboratively; Becoming a Valued Team-member
Cross-Cultural Competence for Enhanced Professional Outcomes
ANGER MANAGEMENT/CONFLICT RESOLUTION
Changing Unwanted/Unproductive Behaviors (by changing the way you think..)
Keeping Your Finger Off the Trigger (identifying and eliminating anger triggers)
Coping Skills for Anger Management
The Eight Steps for Successful Conflict Resolution
Listening and Cultural Competency Skills for Effective Conflict Management
(add-on: 'The Five Conflict Management Styles')
Other Full Curriculum Modules:
Achieving Notable Team Performance
(draws from single session modules 2,3,4,7 below)
Excellence in Consumer Service Provision
(draws from single-session modules 1,2,5,18 below)
Handling Difficult People
(draws from single session modules 4,5,10,19 below)
For Non-Profits: Going from "Charity" to Business, Without Losing Your Way
Too often, those who run non-profits have their talent in Social Work or Psychology,
not Business Management, thus their expertise is in client-care vs. running a business.
This proprietary curriculum, taught by our CEO who has both
non-profit & for-profit senior management experience, bridges that gap
for non-profits leaders, giving them the tools they need to run their organization successfully without sacrificing their mission & purpose.
Create Your Own Multi-Unit Module
(choose from any combination of single sessions below)
Single Subjects:
Diversity Awareness/Competencies (1)
Listening Skills Intensive Development (2)
Professional Communication Approaches/Practice (3)
Handling Conflict Effectually (8-steps to Successful Conflict Resolution) (4)
Strength-based Thinking for Improved Results (5)
Planning & Goal-setting for Improved Business Outcomes (6)
Working Collaboratively - The Art and the Science (7)
Professional Writing (8)
Public Speaking (9)
Problem-Solving (10)
Grant Writing (11)
Decision-Making & Critical Thinking (12)
Program Outcome Measurement Foundations and Methods(13)
Client Outcome Measurement Foundations and Methods(14)
Eliminating Harassment (15)
Time Management (16)
Primary Organizational Skills Development (17)
Getting Ahead through Personal Leadership (18)
Changing Unwanted/Unproductive Behaviors (19)
Coping Skills for Anger Management (20)
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To arrange your complimentary training needs-assessment or training session delivery, simply complete the form at right and a B&A Trainer will respond within 1 business day. In the comments section, please indicate your preferred method of contact and the best times for you to be reached.
Thank you, and we look forward to working with you!
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